My wife and I asked if they could come by for a consultation to see if we could redirect our staircase to the second floor. Both Robyn and Shane came to look at the job. They were both very friendly, polite and professional. Although after the logistics were done we weren't able to go forward with the redirection I found the experience working with them great. They kept great communication and answered all of our questions in a timely manner. If down the line me and my wife are looking to go forward with more large scale renovations I wont hesitate to give them a call.
They were fantastic. Beautiful craftmanship and done within the timeline they promised!
I have collaborated with Shane on numerous jobs and can honestly say, he and his crew do outstanding work. They are not only on schedule and on time but are very personable with their customers. Trust is very important to Shane Renovations and you can tell by his clients sense of ease that they too have put their trust in the right company. As always, great job guys!!
We have been working with Shane and his crew for 3 years now and they are very professional!
Shane himself came and quoted our family regarding a main floor and exterior renovation last year. After some consideration, although they had the highest prices, they also had great prior reviews and when you're spending large sums of money, I would rather have the comfort that the job will be done right. Caell assisted with the design and drawings and was extremely helpful. Eventually, we were set up with Vanessa, who helped with all the due dates and assisted with picking out the materials/deadlines for choices. This was helpful with their own custom phone app. That lays it all out (great idea). Vanessa works extremely hard and coordinates so many things (all the materials etc.) Not sure how she manages several projects at a time. She was also very flexible when needed regarding lending materials/samples. Lucas was our project manager. I have heard stories that clients never see the manager, or.maybe once or twice. Lucas was practically at the house every day that work was going on and sometimes even several times a day (even saw him with a couple tools helping out and keeping the site clean etc). He was very understanding regarding the some or our last minute changes and assisted to make that happen. I am very pleased with how down to the dollar things were. When change was needed to add or remove something, you would use the app to approve it and you can see the exact amount being added or subtracted. The employees on the site regularly, mostly Will, Zac and Tyler were always early for work, extremely friendly and the craftsmanship was very good. I was living here through the renovation and they were great at making it as easy as possible for me. The subcontractors were all the same, very very nice work and friendly crews. I couldn't have had a better experience with all of the above. Even through the pandemic, everything turned out and was only behind a couple weeks by the end (April to July, but ended in August. I would recommend Shane Renovations, especially if you're project is larger. Thanks everyone. Jeff and Carly.
