1. Introduction and Purpose
We are committed to providing high-quality, accessible service to all our customers. We welcome your feedback on the accessibility of our website and services. Please let us know if you have encountered any barriers.
2. Accessible Feedback Form
3. Multiple Contact Options (Alternative Formats)
- Email: [[email protected]]
- Phone: 905-304-4009
- Mail: 790 Shaver Road. Ancaster, ON. L9G 3K9
- In-Person: Reception Desk
4. The "Feedback Process" Description
- Acknowledgement: We will acknowledge receipt of your feedback within 2 business days.
- Action Plan: Feedback is reviewed by our Management Team. We will inform you of any action taken.
- Alternative Formats: If you need this feedback process in a different format (e.g., Braille, large print), please contact us.
Please see the full accessibility document here.
